Shipping Costs

For deliveries within the United Arab Emirates, LUMAS applies the following shipping rates, which include our secure specialty packaging and insurance:

Longest edge (cm) Standard delivery
Print AED 236,00
0 - 30 AED 461,00
31 - 60 AED 499,00
61 - 99 AED 596,00
100 - 124 AED 782,00
125 - 200 AED 1.129,00
201 - 279 AED 1.390,00

For our standard delivery, we send your order to the address you provide in packaging designed to transport art securely. Orders with items of of different sizes will be shipped at the rate of the largest picture in the order. Books are shipped free of charge.

When ordering online, please select the country of the desired shipping destination; the correct shipping costs will then be shown.

Ordering and Delivery

As soon as we receive your order, you will receive an order confirmation via e-mail. When your order is shipped, we send you a shipping confirmation including a tracking number from our certified shipping partners and the receipt/invoice as a PDF for your records.
We ship worldwide. Please note that international shipments to countries outside of the EU may be subject to additional customs fees or import taxes.

14-Day Return Policy – The LUMAS Satisfaction Guarantee

Whether it is due to the size, frame, or finish, it can sometimes come to pass that a picture will look different than expected in your home. For this reason, we have a 14-day return policy. Please contact the gallery nearest you or our hotline for more information about our return policy.

Contact us:

Do you have questions about your order or require any additional information about the shipping?
Feel free to contact us. We would be happy to assist you!

LUMAS Hotline:
Tel: +971 4 343 6808
Sun–Wed 10am–11pm
Thu-Sat 10am–12am

Or send an e-mail to us at:

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